Shipping Policy outlines important information regarding the shipment of physical goods purchased through our website. By placing an order with us, you agree to the terms of this Shipping Policy.

Order Processing

• Orders are typically processed and shipped within 0-7 business days from the date of purchase.

• Please note that orders are not processed or shipped on weekends or holidays

Shipping Methods

• We offer several shipping methods to accommodate your needs, including standard shipping and expedited shipping.

• Shipping costs and delivery times vary depending on the shipping method selected and the destination address.

• Once your order has been shipped, you will receive a confirmation email with tracking information to track your package's delivery status.

Shipping Destinations

• We currently ship to addresses within India.

• If you require shipping to a location not listed, please contact us to inquire about shipping availability and associated costs.

Shipping Rates

• Shipping rates are calculated based on the weight of your order, the selected shipping method, and the destination address.

• Shipping rates will be displayed during the checkout process before you complete your purchase.

International Shipping

• For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total or shipping costs.

• Customs policies vary by country, so please contact your local customs office for more information about potential charges.

Delivery Times

• Delivery times vary depending on the shipping method selected and the destination address.

• Estimated delivery times will be provided during the checkout process based on the selected shipping method and destination.

• Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or weather conditions.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information.

• You can track the status of your package using the provided tracking number on the carrier's website.

Order Changes and Cancellations

• If you need to make changes to or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, changes or cancellations may not be possible.

Damaged or Lost Shipments

• If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund, if applicable.

International Shipments

• For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. AICHROM PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on +917428555932 or hr@aichrom.online

Contact Us

If you have any questions or concerns about our Shipping Policy or the shipment of your order, please don't hesitate to contact us: